XL Catlin has announced the promotion of Emmanuelle Martin to Country Claims Manager, France – Insurance, effective June 1st, 2016. She will succeed Rosana Rodrigo who joins XL Catlin’s Spanish operation.
As well as overseeing the handling of claims for all insurance business lines in France, Emmanuelle will be responsible for developing the Claims team’s relationship with XL Catlin’s brokers and clients in order to deliver market leading claims service.
Commenting, Aránzazu Arana, Head of Claims, Southern Europe & Latin America, said: “We pride ourselves on attracting and retaining talent, and I am therefore delighted to announce Emmanuelle’s promotion. As her track record is exemplary, I have full confidence in her ability to lead our French Claims team and to provide clients with the high levels of service they expect from us.”
Bruno Laval, Country Manager, France – Insurance & Regional Director, Southern Europe, added: “As one of the global leaders in international programs, claims are at the heart of what we sell. Emmanuelle’s experience of claims handling, as well as her expertise and client-centric approach position her ideally for her new role.”
Emmanuelle has 17 years’ experience in claims management, including 10 years within XL Catlin. She joined legacy XL Insurance in 2006 as a Marine Claims Adjuster before becoming Senior Claims Manager, Marine in 2007. Since October 2015, as Claims Manager, Specialty, she’s been responsible for handling all Specialty claims. Before joining XL Catlin, Emmanuelle held several claims management roles at Siaci Saint Honoré and Allianz.