US claims enquiries for Catlin companies

In the event of a claim, you can expect to work with a team of professionals who have a track record of providing effective solutions for managing complex claims.

What should you expect when you make a claim?

    – A prompt response
    – A dedicated claim professional who:
        •  Specializes in claims related to your risk
        •  Will explain the claim process and answer any questions that you might have
        •  Is vested with the ability to make the decisions necessary to bring about successful claim outcomes, and
        •  Who is available to you to keep you informed throughout the claim process    
    – A company with the financial strength to meet its obligations to its policyholders.

    For claims related inquiries, please call +1 888 443 4910.

Reporting a claim online

In times of crisis a prompt response from an insurer can make all the difference. Should you need to make a claim, please email Claims.Processor@xlcatlin.com with the following information:

    •  Insured Name
    •  Policy Number
    •  Preferred Telephone Number
    •  Date of loss (mm/dd/yyyy)
    •  Loss Location State
    •  Loss Description
    •  Broker Company Name
    •  Broker Contact Name
    •  Preferred Telephone No.

XL uses two forms of cookies on this site:

  1. to enable the site to operate and retain any preferences you set; and
  2. for analytics to make the site more relevant and easy to use.

These cookies do not collect personal information. For more information about our cookie usage, please click here. To comply with EU privacy laws you must consent to our use of cookies.

By using this site, you agree that we can place these types of cookies on your device. If you choose to change your cookie settings you will be presented with this message the next time you visit.